Frequently Asked Questions

Please read our FAQ before sending us a message.

How much for shipping?
Free shipping for all orders over $50. The current delivery options are:
  • USA & Canada Express- $9.99 per order
  • UK Saver - $6.00 per order
  • Republic of Ireland - $6.00 per order
  • UK Saturday - $9.99 per order
  • UK Next Day - $9.99 per order
  • Europe - $9.99 per order
  • Turkey - $9.99 per order
  • New Zealand standard - $9.99 per order
  • New Zealand Express - $9.99 per order
  • USA standard - $9.99 per order
  • Australia standard - $9.99 per order
  • Australia Express - $9.99 per order
  • United Arab Emirates - $9.99 per order
How long will delivery take?
PLEASE NOTE: All delivery timescales are based on EST and not local time so there may be some discrepancies across different time zones.
How can I track my order?
Tracking your order is easy! Just go to the Track My Order page and enter your 8 digit order number.
Which payment methods do you accept?
We accept the following payment cards: Visa, Visa Debit, MasterCard, Solo, Maestro, Electron and American Express. We also accept PayPal payments.
Is DESIWEST hiring?
We are always searching for talent. If you feel you have what it takes, please contact us.
Can DESIWEST be my sponsor?
Yes. However we are selective of the individuals that we choose to sponsor. If you are qualified you would be notified by us.
How do I model for DESIWEST?
Models are acquired exclusively as music artists, athletes and people that we currently work with.

Send us an email


Our Client Care Specialists are delighted to assist you with any queries that you may have. Please complete the below form to send us your enquiry and one of our Client Care Specialists will contact you.